User Guide

Sign Up New Support Account
Self sign up your support account, you will have access to our self service support portal and you can use your account to raise support tickets and track t...
Tue, 29 Mar, 2022 at 11:30 PM
Create Support Ticket
This is the guide on how to create your support ticket in the portal after successfully registered an account. There are three (3) fields to be completed in...
Tue, 29 Mar, 2022 at 11:21 PM
Update Support Ticket
This is the guide on how to create user can access the created support ticket in the portal under their account for viewing of the progress and update of th...
Tue, 29 Mar, 2022 at 11:29 PM
View Support Ticket
This is the guide on how user can view their created support ticket in the portal under their account. Steps Goto "Check Ticket Status". ...
Tue, 29 Mar, 2022 at 11:28 PM
Update User Profile
This is the guide on how to update user profile as needed. Steps Goto "Edit Profile". Update the profile content as needed and click on...
Tue, 29 Mar, 2022 at 11:34 PM
Change User Password
This is the guide on how to change user password as needed. Steps Goto "Edit Profile". Input the "Current Password" and "...
Tue, 29 Mar, 2022 at 11:36 PM
How to Set Up SPF and DKIM for Amazon SES
When you first set up Amazon SES to send emails, you may find there is a "Via amazonses.com" warning for the email in the recipient's mailbox...
Tue, 4 Oct, 2022 at 9:51 AM