Purpose

  • To allow Operator User perform Redemption of Coupon via Coupon Wallet.


Requirement

  • Customer Coupon Wallet
    • Active
  • Validation:
    • Coupon Validity Period >= Today
    • Coupon Status = Active


Steps

  1. Go to Coupon Wallet and Tap on "Active" (Default) Menu.
  2. Go to the Coupon to Redeem.
    • Coupon Number, QR Code and Barcode are Presented.
    • Coupon Validity Period for Visual Check.
    • Live Date and Time for Screen Shot Capture Check.
  3. Method to Redeem.
    • Tap on "QR Code".
    • Input Operator Location "Pin Code" to Redeem. 
  4. Validation Process.
    • Refer to Outcome.


Outcome - Success

  • Redeem Coupon Successful.
    • Customer Coupon Wallet

Outcome - Failure

  • Redeem Coupon Failure with Error Message.
    • Error Message - Invalid Coupon.
    • Error Message - Operator Not Allow to Redeem Coupon.

Alternative

  • Scan QR Code Redemption.
  • Back Office Portal Redemption.


References

  • How to Setup Operator Location Pin Code for Redemption?