• To allow Operator User perform Redemption of Coupon via Operator App.


  • Customer Coupon Wallet
    • Active Coupon
  • Validation:
    • Coupon Enable for Selected Operator Location
    • Coupon Validity Period
    • Coupon Status = Active


  1. Go to Coupon Wallet and Tap on "Active" Menu.
  2. Go to the Coupon to Redeem.
    • QR Code Presented if Coupon is being Configured to Process Expired Redemption.
  3. Method to Redeem.
    • Tap on "QR Code".
    • Input Operator Location "Pin Code" to Redeem. 
  4. Validation Process.
    • Refer to Outcome.

Outcome - Success

  • Redeem Coupon Successful.
    • Customer Coupon Wallet

Outcome - Failure

  • Redeem Coupon Failure with Error Message.
    • Error Message - Invalid Coupon.
    • Error Message - Operator Not Allow to Redeem Coupon.


  • Scan QR Code Redemption.
  • Back Office Portal Redemption.


  • How to Redeem Expired Coupon?
  • How to Edit/View Operator Location Pin Code for Redemption?