Purpose
- To allow Operator User perform Redemption of Coupon via Operator App.
Requirement
- Customer Coupon Wallet
- Active Coupon
- Validation:
- Coupon Enable for Selected Operator Location
- Coupon Validity Period
- Coupon Status = Active
Steps
- Go to Coupon Wallet and Tap on "Active" Menu.
- Go to the Coupon to Redeem.
- QR Code Presented if Coupon is being Configured to Process Expired Redemption.
- Method to Redeem.
- Tap on "QR Code".
- Input Operator Location "Pin Code" to Redeem.
- Validation Process.
- Refer to Outcome.
Outcome - Success
- Redeem Coupon Successful.
- Customer Coupon Wallet
Outcome - Failure
- Redeem Coupon Failure with Error Message.
- Error Message - Invalid Coupon.
- Error Message - Operator Not Allow to Redeem Coupon.
Alternative
- Scan QR Code Redemption.
- Back Office Portal Redemption.
References
- How to Redeem Expired Coupon?
- How to Edit/View Operator Location Pin Code for Redemption?